Frequently Asked Questions

Here at GAS COFFEE, we're not just serving coffee, we're fueling your journey with every cup. We believe in transparency, so here are some common customer concerns and how we’ve addressed them:

Beans

We source our beans from select, sustainable farms around the globe, ensuring that every batch of coffee we brew is of the highest quality. Our commitment to ethical sourcing means that our coffee not only tastes exceptional but also supports the communities that grow it.

Sustainability

We are committed to minimising our environmental footprint. From using eco-friendly packaging to implementing waste reduction practices and energy-efficient equipment, we strive to make every aspect of our operation as sustainable as possible.

Quality

Quality is our top priority for all our products. We employ rigorous standards in roasting and brewing, using state-of-the-art equipment and techniques to deliver a consistently excellent cup. From our stylish apparel to our durable mugs, each item of our merchandise has been thoughtfully designed to be both functional and reflective of our commitment to quality and adventure.

Shipping

When you order from us we will process your order as soon as possible, typically in 1-3 business days. Methods of shipping and delivery will vary depending on what products you order, so we cannot guarantee delivery by a certain date. However, once your package has left the warehouse you will receive an email notifying you of your tracking number, which you can use to track your order’s movements online.

Support

Your satisfaction is our top priority. We’re committed to providing exceptional customer support, whether you have a question about our menu, need assistance with an order, or have feedback to share. We encourage open communication and value your input, as it helps us continuously improve and enhance your experience with us. Simply email us at info@gascoffee.com.au or contact us through any of our social media channels.

With GAS COFFEE, every journey is a little brighter and every moment a little more enjoyable. Let us be your companion on the road, wherever it may lead.